As I have been giving my strong personal recommendation on Austrian Airlines food and service for so many people recently, I need to write few words of response too. When you get your service product up to certain level you should also keep it there and most of all, try to keep the quality standards as balanced as possible. That’s the secret of a successful service product! That’s my free professional tip of the day.

Actually, first mistake ever took place on my over-night flight from Dubai to Vienna. I was asked whether I want dinner – a sandwich basically – which I responded yes but actually never got it. That was kind of strange but well, mistake happens and I would have gone nuts but instead I was happy with my gin tonic and warm nuts and decided to sleep ;)

But morning came and it was the breakfast time. My choice was fried eggs sunny side up, which I eventually got but here’s the unfortunate fact; this was absolutely most strange in-flight food I have ever seen!

Yes, it looked like fried eggs and there was actually a double sunny on it but the look was all it had, frankly. Touching it with the knife just made you wonder whether there was a plastic foil on the meal since so flexible the top, the top layer you might say really was. What the heck..? 

Or maybe there was actually a plastic foil on it and Chef warmed it up with that foil? Anyway, that meal really looked like the ones made of plastic you see in China or Japan to demonstrate the food of the restaurant with a slight difference that those are not eatable from the beginning.

I think this meal was just as bad as it can really get and I didn’t even taste it, so frightfully plastic and flexible it looked and felt. And same decision I saw taking place by the gentleman next to me after those few moves with the fork that he actually got the top layer broken. Continuing the adventures with eating it was already too much for him, too.

Dear Catering Manager of Austrian Airlines, please go onboard and taste that “fried eggs sunny side up”… Maybe there is the plastic foil on it? Of it not, the consistence of egg is wrong or it can’t be handled on board as planned. Whatever the reason is, you should definitely get it changed as soon as possible as this stupid “food” can actually destroy the whole flying experience!That’s the last taste of the flight and service you get when waking up at 5 a.m. for your breakfast and then off you go. I believe the last taste is the most important one and you need to pay special attention on it!

And as wrote earlier, I know there is plenty of wonderful Austrian food you could take into flight and serve as breakfast or lighter dinner option on those early a.m. flights, right? Please go back to your roots! That’s my second free professional tip of the day.

As you really made it before, I count on you this time too and we shall see the difference! See you in few weeks again on that same flight, honestly looking forward seeing something less frightfull, less flexible, less plastic and more eatable on my plate then.

From my corner seat 3A, cheers for decent airline cuisine!